Privacy Policy

This is the privacy policy of CloudRail GmbH, (hereinafter referred to as “CloudRail”), Julius-Hatry-Straße 1, 68163 Mannheim. It shall apply to all websites and services  (hereinafter referred to as “services”), operated or offered by CloudRail.

For a better comprehension of this privacy policy, the most important terms are explained in brief as follows:


  1. What are personal data?

Personal data are data that identify you as a person. This includes, for example, your name, e-mail address, telephone number, postal address, and also credit card data.

  1. What are user data?

User data are data which CloudRail collects from you, processes and stores if you visit the websites and services operated by CloudRail. User data are, in particular, attributes for identification such as domain name and/or IP address of the computer you use to contact CloudRail.

  1. What are IP addresses?

IP addresses are used to identify devices that are connected to the internet. Each computer connected to the internet can be associated with a specific IP address, i.e. a specific combination of numbers.

  1. What is a cookie?

Cookies are small text files which the websites operated by CloudRail – as do many other internet sites – transfer to your internet browser which copies them on to the user’s terminal equipment. Cookies are intended to store device-related information on the terminal device, this way improving the usability to the effect that, for example, the websites recognise the user on its next visit. In addition, cookies serve to store statistical data concerning the use of websites and services, which can then be analysed for the purpose of improving the offer. A cookie includes, inter alia, the name of the domain originating the cookie, the “lifetime” of the cookie and a value, usually a unique number being generated by a random generator. Of course you determine the use of cookies on your device by setting your browser so that cookies are accepted to a limited extent or blocked in general. You can also set your browser to delete existing cookies from your computer’s hard disk or delete them manually any time. CloudRail advises you that the functionality of its websites and the use of CloudRail services without or with restricted cookies may in certain circumstances be limited.

Sec. 1 Collecting, processing and recording of personal data

When you access our websites, CloudRail, or rather, CloudRail’s hosting provider collects data on such access via “server log files”. The data collected in this process include the name of the website or file specifically retrieved, date and time of the retrieval, the data volume transmitted, browser and operating system you use, the website visited before, your IP address, your provider and a report on the successful retrieval of the respective website.

Moreover, CloudRail collects, processes and stores such personal data that you have deliberately provided (e.g. in forms or otherwise on the websites operated by CloudRail) in electronic or other communication.

In order to register for the services operated by CloudRail, you normally have to identify by entering your e-mail address. If you want to make use of specific services, CloudRail may require further information such as banking details from you.

In the individual case the data collected can be derived from the respective input masks.

Sec. 2 Use of personal data

a) CloudRail shall collect, use or disclose your personal data only if it is permitted by law or you have given your consent.

CloudRail will make use of the data collected via the server log files only for statistical evaluation for the purposes of managing the websites and services, ensuring security and further optimisation of websites and services. CloudRail reserves the right to subsequently verify these data if, due to precise indications, there are reasonable grounds for suspecting an unlawful use of websites and services.

Data entered for the purpose of registration shall be used by CloudRail for the usage of websites and services. CloudRail can also provide you with information per e-mail which may include changes in the scope of offers presented on the respective websites and services or technical circumstances.

If you contact CloudRail for example by means of a contact form or via e-mail, your details shall be stored for the sake of processing your request. The same applies in case you have further questions.

In addition, CloudRail collects, processes and stores your data to better understand your usage of the websites and services operated by CloudRail, and thus improve the services provided to you. Thus CloudRail can, for example, not only use the recorded data for direct processing of the user agreement, including all related usage possibilities (e.g. participation in services; use of services connected with the services; usage of customer support), but also to become aware of malfunctions or an improper use of the websites and services operated by CloudRail.

b) We would of course like to provide you with our informative newsletter if you are interested in CloudRail and the services and services we offer.

If you wish to receive the newsletter, CloudRail needs a valid e-mail address. In addition, CloudRail needs an information which allows to verify whether you are the holder of the e-mail address indicated, or rather, that the holder of the e-mail address agrees to receive the newsletter (“verification”). Hence, upon registration of the newsletter subscription your IP address and the date of registration will be stored. This serves, in particular, evidential purposes in case a third party misuses an e-mail address to register for the newsletter without the authorised person’s knowledge. Further data are not collected. Such data are only used for dispatch of the newsletter; they are not disclosed to third parties.

Should you no longer wish to receive the newsletter, you can unsubscribe it any time. At the end of each newsletter you will find the link “Unsubscribe CloudRail newsletter”. Please click here if you wish to unsubscribe.

Apart from that, you may of course revoke your consent to receiving the newsletter at any time in writing (for example by e-mail to, free of charge except for the costs generated by transmission of the revocation (at base rates).

c) CloudRail is entitled to disclose user data required for payment processing to the service provider commissioned with collection of the charges, insofar as this is necessary for calculation and settlement of charges with you. Further, CloudRail is entitled to disclose user data to third parties, who have been assigned CloudRail receivables against you, insofar as this is necessary for the collection of such receivables. Upon request, CloudRail shall provide you with the name of the third party. Should CloudRail cooperate with third parties for the provision of services, CloudRail shall oblige these third parties to comply with valid data protection laws and to ensure sufficient data protection.

Sec. 3 Modification or deletion of personal data

You may modify your personal data any time (e.g. updates or corrections), or completely delete your data. If you want CloudRail to modify or discontinue using your data, please contact CloudRail under In such case CloudRail will modify or delete your data as soon as possible. However, CloudRail advises you that due to technical or organisational circumstances it may well be that despite receipt of your wish for deletion measures are still carried out that had already been introduced but have not yet been completely executed. Furthermore, if we are under a legal obligation, we can completely delete your data only at a later date, if necessary.

Sec. 4 Particular references

For its offers CloudRail uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as “Google”). Google Analytics uses “cookies”, small text files placed on your computer to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of CloudRail Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, CloudRail points out that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) including its processing by downloading and installing the browser plug-in available under the following link: The current link is

CloudRail provides the users of its internet offer with the following social media plug-ins:

– Facebook “Like” button of the social network Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA;

Google “+1” button of the social network Google+, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA;

Twitter “Tweet” of the communication platform Twitter, operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.

These plug-ins are developed by the respective operators, provided and integrated in our websites unchanged. By using such a button, the user can recommend any website visited. This way you can recommend CloudRail’s offers to friends in Facebook, others users of Google Plus, and Twitter followers. If, for example, the Like button is clicked, a message on your Facebook page will appear indicating that you recommend our services. If you use the Google Plus “+1” button, the recommendation will appear in your Google Plus profile or in the Google search engine. In addition, the recommendation along with your profile name and photograph can be displayed on websites and advertisements of third parties in the internet. By using the Twitter button it is possible to share a contribution or a page of the CloudRail offer on Twitter. Moreover, these buttons enable an automated communication between websites and the respective platform.

CloudRail uses a two-step procedure to prevent the unintended transmission of data to the respective platform (“two-click solution”): To start with, a plug-in must first be activated with one klick so as to unfold its actual function. Subsequently, with a second click a recommendation can be given.

If you activate the plug-in of a platform, your browser builds up a direct connection to the servers in the United States and then communicates with the respective service. The content of the plug-in is up-loaded from the servers directly into your browser and integrated in your website.

Thus, we have no control over the volume of data the platform operators collect through these buttons and will inform you according to our knowledge. We would assume that data such as visits to the website, clicking the button and your IP address are registered.

Accordingly, through integration of the social plug-in Facebook will receive the information that you have accessed the respective website of CloudRail’s offer. And if you are meanwhile logged in to Facebook, Facebook can associate the visit with your Facebook account. If you interact with social plug-ins, for example by clicking the Like button, this information is immediately transferred from your browser to Facebook and stored there. If you are not a member of the Facebook community it is still possible that Facebook stores your IP address, although in Germany your IP address will be stored only in an anonymised form according to Facebook. If you are a member of the Facebook community but do not wish Facebook to collect data on you via the CloudRail internet presence and link them to your Facebook membership data, you must log out from Facebook before visiting the CloudRail website.

According to Google, no personal data are collected, unless you click the “+1” button. Apparently only personal data of logged in members are collected and processed, among others the IP address.

As regards Twitter buttons, as far as we know it is merely the IP address and the URL of the respective CloudRail websites that are transmitted when the button is clicked, and such data is not used for purposes other than to display the button.

If you maintain a user profile on a platform it is, in general, possible for the platform operator to relate information to your user account upon activation of the respective plug-ins. If you disagree with such process, you should log out from your user profile before activating a plug-in.

For further information concerning the scope and purpose for which data is stored, processed and used by platform operators, as well as for information on your respective rights and setting options to have your privacy respected, please refer to:




Please be advised that you can block social media plug-ins for your browser by using add-ons such as the Facebook blocker.

Third party content, including YouTube videos, graphics or RSS feeds, can be integrated within our services from other websites, provided that the provider of such content (hereinafter “third-party”) receive your IP address. The third-party is otherwise not able to send the content to your browser. CloudRail strives to use contents of providers who use IP addresses submitted for content delivery only. However, CloudRail cannot control if the third-party stores the IP address for other purposes.

Sec. 5 Information on personal data

Upon request CloudRail shall provide you free of charge with information on your stored personal data. Such information is generally provided electronically, usually by e-mail.

Sec. 6 Third party websites / Links

In the event that you are redirected through a link included in one of the CloudRail websites to another website which is not operated by CloudRail, CloudRail expressly points out that the present privacy policy does not apply to such website operated by a third party. CloudRail cannot assume any liability for the way the operator of such other website handles your data. In particular, CloudRail does not assume liability for the data protection standards and practices of other providers that are applied to websites not operated by CloudRail. CloudRail therefore recommends to always carefully read the privacy statements of linked websites.

Sec. 7 Amendment of privacy policy

CloudRail reserves the right to modify the terms of this privacy policy at any time. However, CloudRail undertakes to always observe the applicable data protection and privacy regulations. CloudRail recommends its users to review the latest version of the privacy policy each time you visit the websites. If CloudRail intends to extend the scope in which your personal data shall be used, you will of course be informed in advance.