Pricing

If you like to use the CloudRail service you need:

The CloudRail.Box (Hardware)

A CloudRail Subscription

See Pricing Below

CloudRail Subscription

If you like to use CloudRail you need to buy a CloudRail.Box and sign one of our Subscription Plans. Both components are mandatory for the use of the CloudRail solution. We offer several plans designed for typical use cases. Within each plan final pricing is dependent on the number of devices in your setup and if you use edge computing or not. Based on this we define “units” which drive pricing.

What is a ‘Unit’?
A ‘Unit’ is any of the following devices or features:

  • One CloudRail.Box or
  • One IO-Module for 4 or 8 Sensors or
  • One OPC-UA Server (identified by IP Address) or
  • One Edge Computing Instance (each CloudRail.Box with Edge Computing counts as two ‘Units’)
Example 1
  • 1 CloudRail.Box connected to 1 IO-Module with 7 sensors

Total 2 Units (1x CloudRail.Box, 1x IO-Module)

Example 2
  • 1 CloudRail.Box connected to
    • 1 IO-Module with 4 sensors
    • 1 IO-Module with 7 sensors
    • OPC-UA Server

Total 4 Units (1x CloudRail.Box, 2x IO-Module, 1x OPC-UA)

Example 3
  • 1 CloudRail.Box running AWS IoT Greengrass (Edge Computing) connected to
    • 1 IO-Module with 8 sensors
    • 1 IO-Module with 3 sensors
    • 1 IO-Module with 5 sensors

Subtotal 5 Units (1x CloudRail.Box, 3x IO-Module, 1x Edge Computing)

  • 1 CloudRail.Box connected to
    • 1 OPC-UA server

Subtotal 2 Units (1x CloudRail.Box, 1x OPC-UA)

  • 1 CloudRail.Box connected to
    • 1 IO-Link Master with 6 sensors
    • 1 IO-Link Master with 6 sensors
    • 1 IO-Link Master with 6 sensors

Subtotal 4 Units (1x CloudRail.Box, 3x IO-Module)

  • 1 CloudRail.Box running Edge Functions (Edge Computing) connected to
    • 1 IO-Module with 1 sensor
    • 1 IO-Module with 8 sensors

Subtotal 4 Units (1x CloudRail.Box, 2x IO-Module, 1x Edge Computing)

Total 15 Units (4x CloudRail.Box, 8x IO-Module, 1x OPC-UA, 2x Edge Computing)

  • Best For
  • Included 'Units' A Unit is one of the following: CloudRail.Box, IO-Module, OPC-UA Server or Edge Computing. See section below.
  • Extension Packages
  • Compatible Clouds
  • Messages / Data
  • Data Source: Sensors
  • Data Source: OPC-UA
  • Remote Firmware Updates
  • Future Proof / Upgrades We make sure that CloudRail always works with the latest sensors, protocols and cloud providers as well as services.
  • Edge Computing
  • Auto Device Provisioning CloudRail automatically adds and configures newly added devices on the respective cloud platform (e.g. AWS or Azure) using APIs.
  • Industry Grade Security
  • Role Based Access Control By default all devices are controlled through one CloudRail account. Role Based Access Control allows you to control multiple users and give them individual rights. For example to just manage a subset of all devices.
  • API Access The CloudRail API allows you to programmatically perform actions which are usually done in the Device Management Cloud. For example deploy and configure devices.
  • Large Scale Provisioning Large Scale Device Provisioning allows you to automatically deploy thousands of devices based on a predefined template.
  • Support Support packages are explained below
  • Payment Method
  • Developer Plan
    0 **
    • PoC, Pilots & Test Installations
    • 5 'Units'
    • N/A
    • AWS, MS Azure, IBM, SAP,
      Alibaba, Google, Aveva
    • Unlimited
    • IO-Link, 4-20mA, digital
    • N/A
    • N/A
    • N/A
    • Basic Support
    • N/A
  • Flexible Plan
    24 per Unit *
    • Small installations.
      Non mission critical setups.
    • Unlimited, 24€ /Month per 'Unit'
    • N/A
    • AWS, MS Azure, IBM, SAP,
      Alibaba, Google, Aveva
    • Unlimited
    • IO-Link, 4-20mA, digital
    • N/A
    • N/A
    • N/A
    • Basic Support
    • Credit Card only
  • Business Plan
    790 monthly *
    • Larger installations.
      Mission critical setup.
    • 25 'Units'
    • +25 'Units' 475€ /Month
    • AWS, MS Azure, IBM, SAP,
      Alibaba, Google, Aveva
    • Unlimited
    • IO-Link, 4-20mA, digital
    • up to 20 Users
    • N/A
    • N/A
    • Gold Support
    • Credit Card or Invoice
  • Enterprise Plan
    Call
    • Large, multi site installations. Mission critical setup.
    • Tailored Plan
    • Tailored Plan
    • AWS, MS Azure, IBM, SAP, Alibaba, Google, Aveva
    • Unlimited
    • IO-Link, 4-20mA, digital
    • Unlimited
    • Platinum Support
    • Credit Card or Invoice
pricing

*) All prices excl. VAT and based on yearly payments.
**) “Developer” plan is only for PoCs / Pilots. Maximum of 6 Months in a production environment.

Support Packages

Basic Support
Basic support is suitable for non-critical installations. We always do our best to support our customers, but in this plan, we can’t give any guarantees.

  • Email Support
  • No guaranteed response time (we do our best)

Gold Support
Gold support is the perfect choice for business installations. We guarantee a maximum response time of one business day and you can reach us by email or phone.

  • Email Support
  • Phone Support
  • 1 business day guaranteed response time

Platinum Support
Platinum support is made for customers with the highest requirements regarding uptime. A short response time, multiple channels and a dedicated support agent make this the perfect choice for Enterprise clients.

  • Email Support
  • Phone Support
  • 24/7 Support
  • Dedicated Support Agent
  • Individual SLAs

Subscription Based Model

What is included in the subscription?

    • Device Management Cloud to centrally monitor, manage and update all CloudRail.Box devices
    • Managed Edge Gateways (CloudRail.Box) to ensure a secure and reliable connection today and in future
    • Fast security and maintenance updates (remote firmware updates)
    • New features
    • New cloud services and platforms
    • An awesome technical support

Why a subscription?

  • Edge gateways are connected to the internet and thus require constant security updates
  • Cloud services will change or new ones become relevant which requires updates
  • Edge Gateways need to be managed centrally (Device Management Cloud covered by subscription)

If you prefer to buy a piece of hardware without any ongoing support, please do so. CloudRail is a professionally managed solution which can’t work without a subscription.