Pricing
If you like to use the CloudRail service you need:
The CloudRail.Box (Hardware)
A CloudRail Subscription
See Pricing Below
CloudRail Subscription
If you like to use CloudRail you need to buy a CloudRail.Box and sign one of our Subscription Plans. Both components are mandatory for the use of the CloudRail solution. We offer several plans designed for typical use cases. Within each plan final pricing is dependent on the number of devices in your setup. Based on this we define “units” which drive pricing.
What is a ‘Unit’?
A ‘Unit’ is any of the following devices or features:
- One CloudRail.Box or
- One IO-Module for 4 or 8 Sensors or
- One OPC-UA Server (identified by IP Address)
- 1 CloudRail.Box connected to 1 IO-Module with 7 sensors
Total 2 Units (1x CloudRail.Box, 1x IO-Module)
- 1 CloudRail.Box connected to
- 1 IO-Module with 4 sensors
- 1 IO-Module with 7 sensors
- OPC-UA Server
Total 4 Units (1x CloudRail.Box, 2x IO-Module, 1x OPC-UA)
- 1 CloudRail.Box connected to
- 1 IO-Module with 8 sensors
- 1 IO-Module with 3 sensors
- 1 IO-Module with 5 sensors
Subtotal 4 Units (1x CloudRail.Box, 3x IO-Module)
- 1 CloudRail.Box connected to
- 1 OPC-UA server
Subtotal 2 Units (1x CloudRail.Box, 1x OPC-UA)
- 1 CloudRail.Box connected to
- 1 IO-Link Master with 6 sensors
- 1 IO-Link Master with 6 sensors
- 1 IO-Link Master with 6 sensors
Subtotal 4 Units (1x CloudRail.Box, 3x IO-Module)
- 1 CloudRail.Box connected to
- 1 IO-Module with 1 sensor
- 1 IO-Module with 8 sensors
Subtotal 3 Units (1x CloudRail.Box, 2x IO-Module)
—
Total 13 Units (4x CloudRail.Box, 8x IO-Module, 1x OPC-UA)
- Best For
- Info
- Info
- Duration
- Compatible Clouds
- Messages / Data
- Data Source: Sensors
- Data Source: OPC-UA
- Remote Firmware Updates
- Future Proof / Upgrades We make sure that CloudRail always works with the latest sensors, protocols and cloud providers as well as services.
- Edge Computing
- Auto Device Provisioning CloudRail automatically adds and configures newly added devices on the respective cloud platform (e.g. AWS or Azure) using APIs.
- Industry Grade Security
- Role Based Access Control By default all devices are controlled through one CloudRail account. Role Based Access Control allows you to control multiple users and give them individual rights. For example to just manage a subset of all devices.
- API Access The CloudRail API allows you to programmatically perform actions which are usually done in the Device Management Cloud. For example deploy and configure devices.
- Large Scale Provisioning Large Scale Device Provisioning allows you to automatically deploy thousands of devices based on a predefined template.
- Failover Scenarios Define a second CloudRail.Box which automatically takes over in case of a hardware issue.
- Support Support packages are explained below
- Payment Method
-
Starter Plan€500 € for 6 months **
- PoC, Pilots & Test Installations
- 5 'Units' included
- 6 months
- AWS, MS Azure, IBM, SAP, Alibaba, Google, Aveva
- Unlimited
- IO-Link, 4-20mA, digital
- N/A
- N/A
- N/A
- N/A
- Advanced Support
- N/A
-
Flexible PlanFrom €300
yearly per Unit *- Small installations. Non mission critical setups.
- Quantity breaks after 20, 50, 200 units
- 12 months
- AWS, MS Azure, IBM, SAP, Alibaba, Google, Aveva
- Unlimited
- IO-Link, 4-20mA, digital
- N/A
- N/A
- N/A
- N/A
- Basic Support
- Credit Card only
-
ScalingCall
- Large, multi site installations. Mission critical setup.
- Tailored Plan
- Individual
- AWS, MS Azure, IBM, SAP, Alibaba, Google, Aveva
- Unlimited
- IO-Link, 4-20mA, digital
- Advanced Support
- Credit Card or Invoice
*) All prices excl. VAT and based on yearly payments.
**) “Starter” plan is only for Testing / PoCs / Pilots and can be bought once per customer
Support Packages
Basic Support
Basic support is suitable for non-critical installations. We always do our best to support our customers, but in this plan, we can’t give any guarantees.
- Email Support
- No guaranteed response time (we do our best)
Gold Support
Gold support is the perfect choice for business installations. We guarantee a maximum response time of one business day and you can reach us by email or phone.
- Email Support
- Phone Support
- 1 business day guaranteed response time
Platinum Support
Platinum support is made for customers with the highest requirements regarding uptime. A short response time, multiple channels and a dedicated support agent make this the perfect choice for Enterprise clients.
- Email Support
- Phone Support
- 24/7 Support
- Dedicated Support Agent
- Individual SLAs
Subscription Based Model
What is included in the subscription?
-
- Device Management Cloud to centrally monitor, manage and update all CloudRail.Box devices
- Managed Edge Gateways (CloudRail.Box) to ensure a secure and reliable connection today and in future
- Fast security and maintenance updates (remote firmware updates)
- New features
- New cloud services and platforms
- An awesome technical support
Why a subscription?
- Edge gateways are connected to the internet and thus require constant security updates
- Cloud services will change or new ones become relevant which requires updates
- Edge Gateways need to be managed centrally (Device Management Cloud covered by subscription)
If you prefer to buy a piece of hardware without any ongoing support, please do so. CloudRail is a professionally managed solution which can’t work without a subscription.
Questions?