Pricing

If you like to use the CloudRail service you need:

The CloudRail.Box (Hardware)

CloudRailBoxMax
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A CloudRail Subscription

See Pricing Below

CloudRail Subscription

If you like to use CloudRail you need to buy a CloudRail.Box and sign one of our Subscription Plans. Both components are mandatory for the use of the CloudRail solution. We offer several plans designed for typical use cases. Within each plan final pricing is dependent on the number of devices in your setup. Based on this we define “units” which drive pricing.

What is a ‘Unit’?
A ‘Unit’ is any of the following devices or features:

  • One CloudRail.Box or
  • One IO-Module for 4 or 8 Sensors or
  • One OPC-UA Server
  • One Modbus RTU / TCP serial connection
Example 1 - Small setup with LioN-X

1x CloudRail.Box Max
2x LioN-X masters
= Total 2 Units

Example 2 - Small setup with OPC UA, Modbus

2x CloudRail.Box Max
1x OPC-UA server
1x Modbus TCP server
= Total 4 units

Example 3 - Medium setup with LioN-X, OPC UA, Modbus

2x CloudRail.Box Max
1x CloudRail.OS container
4x LioN-X
2x OPC-UA server
1x Modbus TCP server
= Total 10 units

  • Best For
  • Info
  • Plan Duration
  • Compatible Clouds
  • Messages / Data
  • Data Source: Sensors
  • Data Source: OPC-UA
  • Remote Firmware Updates
  • Future Proof / Upgrades We make sure that CloudRail always works with the latest sensors, protocols and cloud providers as well as services.
  • Edge Computing
  • Auto Device Provisioning CloudRail automatically adds and configures newly added devices on the respective cloud platform (e.g. AWS or Azure) using APIs.
  • Industry Grade Security
  • Role Based Access Control By default all devices are controlled through one CloudRail account. Role Based Access Control allows you to control multiple users and give them individual rights. For example to just manage a subset of all devices.
  • API Access The CloudRail API allows you to programmatically perform actions which are usually done in the Device Management Cloud. For example deploy and configure devices.
  • Large Scale Provisioning Large Scale Device Provisioning allows you to automatically deploy thousands of devices based on a predefined template.
  • Failover Scenarios Define a second CloudRail.Box which automatically takes over in case of a hardware issue.
  • Support Support packages are explained below
  • Starter Plan
    €500 €
    for 6 months **
    • PoC, Pilots & Test Installations
    • 5 'Units' included
    • 6 months
    • AWS, MS Azure, SAP, Alibaba, Google, Aveva
    • Unlimited
    • IO-Link, 4-20mA, digital
    • ✔
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    • N/A
    • N/A
    • N/A
    • N/A
    • Advanced Support
    Sign-Up Now **
  • Standard Plan
    From €300
    yearly per Unit *
    • Small to medium-sized installations.
    • Quantity breaks after 20, 50, 200 units
    • 12 months
    • AWS, MS Azure, SAP, Alibaba, Google, Aveva
    • Unlimited
    • IO-Link, 4-20mA, digital
    • ✔
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    • N/A
    • N/A
    • N/A
    • N/A
    • Basic Support
    Sign-Up Now
  • Scaling
    Call
    • Large, multi site installations. Mission critical setup.
    • Tailored Plan
    • Individual
    • AWS, MS Azure, SAP, Alibaba, Google, Aveva
    • Unlimited
    • IO-Link, 4-20mA, digital
    • ✔
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    • Advanced Support
    Contact Us
Sign-Up Now

*) All prices excl. VAT and based on yearly payments.
**) “Starter” plan is only for Testing / PoCs / Pilots and can be bought once per customer

Support Packages

Basic Support
Basic support is suitable for non-critical installations. We always do our best to support our customers, but in this plan, we can’t give any guarantees.

  • Email Support
  • No guaranteed response time (we do our best)

Advanced support
Advanced support is the perfect choice for business installations. We guarantee a maximum response time of one business day and you can reach us by email or phone.

  • Email Support
  • Phone Support
  • Remote live support
  • 2-4 business hours response time for high level incidents
  • 24 business hours response time for low level incidents

Custom SLAs
Custom SLAs can be tailored to perfectly match the requirements of your implementation. A short response time, dedicated support agents and multiple channels and a dedicated support agent make this the perfect choice for Enterprise clients.

  • Email Support
  • Phone Support
  • 24/7 Support
  • Dedicated Support Agent
  • Individual SLAs

Subscription Based Model

What is included in the subscription?

    • Device Management Cloud to centrally monitor, manage and update all CloudRail.Box devices
    • Managed Edge Gateways (CloudRail.Box Max) to ensure a secure and reliable connection today and in future
    • Fast security and maintenance updates (remote firmware updates)
    • New features
    • New cloud services and platforms
    • Dedicated technical support

Why a subscription?

  • Edge gateways are connected to the internet and thus require constant security updates
  • Cloud services will change or new ones become relevant which requires updates
  • Edge Gateways need to be managed centrally (Device Management Cloud covered by subscription)

If you prefer to buy a piece of hardware without any ongoing support, please do so. CloudRail is a professionally managed solution which can’t work without a subscription.

Questions?

Talk to a Solutions Architect